How to cooperate with Jakeep directly？
Please send enquiry to email：firstname.lastname@example.org
How to buy an authorized Jakeep/ Tesla products?
Please check our website: http://www.jakeep.com/support/clients to get more fantastic products.
How's the warranty?
There is a three month warranty for most of our battery operated devices. Some items may not be eligible for service due to misuse, damage, or other failures caused other than by manufacturer defects or premature failure. There is no warranty on cartomizers, atomizers, tanks, coils, drip tips, disposables, or any similar product unless it was DOA when you received it.
Out of warranty?
At this time we are not servicing any items that are out of warranty. Please ensure that your device is within warranty prior to shipping your item.
Do I charge the shipping fee?
Yes. Acctually, we will make a Performa Invoice that with quantities, models, delivery method and Shipping fee. Then send to you to get confirmation.
What's the shipping Time?
Usually, when you choose the Express to ship your order. The goods will be arrived in 3-7days after production complete.